All repairs are carried out by our specialist denim repairs partners. Turnaround is about 28 days at present.*
- Book a fix by purchasing this Repair service.
- Tell us what you need repairing in the checkout Order Notes field (e.g. knee repair)
- Ensure your address is up-to-date in checkout (e.g. if you have moved house since the original purchase)
- Once purchased, we’ll email you instructions on what to do next and where to send your jeans.
Make sure your jeans are washed. Repair work is hands-on and the repairers don’t want stinky denim in their faces!
Free repairs? If anything goes wrong with your denim in the first 6 months of ownership we’ll fix it free of charge (unless it’s damage from misuse, accident or alteration). Any manufacturing defects will come to light in this period. After that any issues will be considered normal wear and tear. If you purchased your garment within the last 6-months and it’s developed a fault, please email us with details of the issue, a photo or two is helpful and your original order number.