All repairs are carried out by our specialist denim repairs partners. Turnaround is about 28 days at present.*
- Book a fix by purchasing this Repair service.
- Make sure your poorly jeans are washed. Repair work is hands-on and the repairers don’t want stinky denim in their faces!
- We’ll contact you when you’ve placed your order to give you details of what to do next.
Please ensure that your shipping address is up-to-date in checkout (i.e. if you have moved house since the original purchase).
Free repairs? If anything goes wrong with your denim in the first 6 months of ownership we’ll fix it free of charge (unless it’s damage from misuse, accident or alteration). Any manufacturing defects will come to light in this period. After that any issues will be considered normal wear and tear. If you purchased your garment within the last 6-months and it’s developed a fault, please email us with details of the issue, a photo or two is helpful and your order number.
*Could be slower in August due to holidays.